You're currently on:

Terms and Conditions

Preamble
Seller distributes exclusively through the label "Anja Rieger Design" embroidery files (designs), fabrics and woven ribbons on the internet at www.anjariegerdesign.com. Seller acquired the solely right of usage and the right of disposing. Anja Rieger owns the copyright in all embroidery files and woven ribbons. Anja Rieger willl not become the contractual partner.
Terms and conditions are subject to german law. In any case of doubt the german original text shall be decisive.

General Information
Terms and conditions shall be valid in the version that may from time to time apply as amended. Customer`s general terms and conditions are herewith expressly superseded. Customers under these terms and conditions are natural persons not acting within the frame of a commercial or other independent professional activity. Commercial use is expressly not allowed unless Customer obtained a separate utilisation and licence agreement from Seller. Further informations such as payment and download, privacy policy and cancellation instruction are available on this website and by acessing the website, Customers agree to be legally bound to these informations. Payment and download, privacy policy and cancellation instruction in its entirety are hereby incorporated into this agreement by reference. To read payment and download click here, to read privacy policy click here, to read cancellation instruction click here.

Realisation of Orders
Orders may be accepted exclusively online. Orders will be treated as an offer to buy. Seller will send an order confirmation and acceptance email containing an order number and further order details. Seller will accept the order by sending the order acceptance email or by providing the embroidery files for download. If customers do not receive an order confirmation email within two weeks after placing the order, customers are not bound to the order. Seller reserves the right not to accept an order. In this case seller will inform customers immediately. The decision not to accept an order is at seller´s own discretion. Seller will send wording of the contract, such as order details, terms and conditions and cancellation instruction with the order confirmation and acceptance email. Please make sure your email address is correct, so seller can send all important emails to you.

Pricing
All prices are in Euro and include 19 % VAT, packaging and delivery charges are not included. Files for download are free of packaging and delivery charges.
In the event of a valid cancellation of this agreement each party shall return to the respective other party the benefits received. To avoid an obligation for value replacement, goods shall be complete, unused and be returned with original packaging. Should the purchase costs more than 40,00 € seller will reimburse the delivery cost. Otherwise, customers will be responsible for the delivery costs.

Payment
Payments are subject to the version applicable from time to time. Customers may transfer the money to seller´s bank account, use the PayPal service or use their credit card for payment. To read payment and download click here. Seller issues a proper invoice which will be stored in the "My Account" section of the website for print out. Customer can also ask seller to send the proper invoice to customers email address.

Delivery
Delivery conditions are subject to the version applicable from time to time. Embroidery files are for download from the website. For this service no packaging and delivery charges arise.
Customers are responsible for keeping files safe after receiving them via download from seller. In case of data loss, caused by any reason, seller is not liable for providing those lost files anymore.

Retention of Titel
Goods remain seller´s property until seller receives full payment.

Right of utilisation
Customers grant a simple right of use of the embroidery files unrestricted by time or place exclusively for private use. Embroidery files may not be copied, sold, traded or shared with third parties. Customers agree not to adapt, imitate, alter or create any derivative files from any embroidery file on this website. Goods with the stitched embroidery files are not for sale and may not be traded unless Customer obtained a separate utilisation and licence agreement from Seller. .

Warranty
Specifications, drawings, illustrations, technical data, weights, measurements and performance are of informational nature. Seller does not guarantee the accuracy of this information. Regarding the nature and scope of delivery only the information contained in the order confirmation details are crucial. The displayed goods can, despite careful illumination in color, contrast and size on screen vary. Warranty conditions are subject to legal regulations according §§ 434 ff. german civil code.

Liability
Seller shall not be held liable for simple negligence, if contractual obligations have been infringed, which are not cardinal obligations. With the infringement of cardinal obligations and simple negligence, seller shall only have limited liability for the typical and foreseeable loss. With slight negligence, the liability shall be limited to the typical and foreseeable loss. The above mentioned liability limitation shall not apply with culpable injury to life, limb or health, as well as in the case of a legal guarantee liability. Liability regardless of negligence or fault pursuant to the Product Liability Act, shall also remain unaffected.
Seller is not liable for the uninterrupted availability of the internet and for technical or electronical mistakes of the website. Damages caused by unauthorized persons (e.g. using the login and password for shopping) shall also remain unaffected.

Force majeur clause
Seller shall be not liable for any failure to perform its obligations where such failure is as a result of Acts of God, war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity (or telephone service). Customers will have the right to terminiate the contract if seller cannot fullfill its obligations not exceeded one month.

Privacy Policy
Seller's privacy policy is available on this website and by accessing the website, customers agree to be legally bound to the privacy policy. The privacy policy in its entirety is hereby incorporated into this agreement by reference. To read seller´s privacy policy click here.

Objections, governing law, place of jurisdiction, salvatoric clause
In the case customers raise objections, customers may send objections to shop (at) anjariegerdesign.com. Contractual language is german. Business connections are subject to german law. Place of jurisdiction in case customers are merchants, legal entities under german law, public sector special funds or without place of jurisdiction in Germany, is Zehdenick.
If any provision in this agreement is held invalid or unenforceable such provisions do not touch the efficency of the other provisions. The other provisions of this agreement will remain in full force and effect.

Terms and Conditions Version 6.0
Effective Date: June 4th 2012

 

Cancellation Instruction

Customers are not obligated under this agreement in the event that they have declared a cancellation within 14 days after receipt of the goods.
The cancellation period begins at the earliest after receipt of a written cancellation instruction to be communicated separately, however not before receipt of the goods by customer. Cancellation has to be provided in written form (letter, fax, E-mail). In order not to exceed the cancellation period please send your cancellation to:

Sonja Nerge
Straße zum Stausee 2a
16559 Liebenwalde
Germany
Phone: +49 (0)33054 905765
Fax: +49 (0)3222 3945011
shop (at) anjariegerdesign.com

Cancellation Exclusion
At this point I want to draw your attention that purchases, which have been delivered per E-Mail or direct download, cannot be cancelled and refunded. This is also true for the delivery of goods that were mand based on your specification or which were clearly cut to your personal needs, for example woven ribbons.

Cancellation Consequences
In the event of a valid cancellation of this agreement each party shall return to the respective other party the benefits received. To avoid a obligation for value replacement, goods shall be complete, unused and be returned with original packaging. Should the purchase costs more than 40,00 € I will reimburse the delivery cost. Otherwise, customers will be responsible for the delivery costs.

End of cancellation instruction